Last updated: August 3, 2026
This Privacy Policy applies to:
• the website pilot-things.com
• the Loptimizer mobile application, published on Google Play under the developer name Power Things
• and other applications and services published by the same entity under the commercial names Pilot Things and Power Things
Publisher and data controller: 9386-2845 Québec inc.
Commercial names: Pilot Things, Power Things
Address: 4304 Avenue Christophe Colomb, Montréal, QC H2J 3G3, Canada
Contact: contact@pilot-things.com
Pilot Things and Power Things are two commercial names used by the same company, 9386-2845 Québec inc., to distribute its products and applications. Loptimizer is published on the Google Play Store under the developer name "Power Things."
Depending on your use of our website and/or the Loptimizer application, we may collect and process the following data:
On the website:
• First and last name
• Email address
• Phone number
• IP address
• Information about your use of the website
• Cookies and other tracking technologies
In the Loptimizer mobile application:
• Device identifiers (model, operating system version)
• Bluetooth connection data with paired LoRaWAN devices (e.g., LoRaStick and other test hardware)
• Location data, used for network coverage mapping and test reporting (heat maps)
• LoRaWAN test technical data (LinkCheck results, signal quality scores, test metadata)
We use a tool to personalize data collection on our website. This tool helps us manage user preferences regarding cookies and other tracking technologies.
Collected data is used for the following purposes:
• Managing user registrations and accounts
• Operating Loptimizer's LoRaWAN testing and mapping features
• Sending newsletters and other marketing communications (with your consent)
• Improving our website and services
• Producing statistics and analytics
• Responding to your requests and providing customer support
We may share your personal data with:
• Our business partners and service providers, as part of delivering our services (e.g., cloud hosting)
• Legal and regulatory authorities, where required by law
• Analytics tools, for the analysis of anonymized browsing data
We do not sell your personal data to third parties.
We implement appropriate technical and organizational security measures to protect your personal data against destruction, loss, alteration, unauthorized disclosure, or access.
Under the General Data Protection Regulation (GDPR) and Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the following rights:
• Right of access: obtain a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your personal data, under certain conditions.
• Right to restriction of processing: request that we restrict the processing of your data.
• Right to data portability: receive your data in a structured, machine-readable format.
• Right to object: object to the processing of your data on legitimate grounds.
To exercise these rights, contact us at: contact@pilot-things.com
We retain your personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Our cloud infrastructure providers may process or store data outside of Canada or the European Union. In such cases, we take appropriate contractual measures to ensure an adequate level of protection for your data.
We reserve the right to modify this policy at any time. Any changes will be published on this page with a revised update date. We encourage you to review this policy periodically.
For any questions regarding this privacy policy or the Loptimizer application, contact us at: contact@pilot-things.com
