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Alarm service

The alarm service allows you to:

  • Automatically create alarms based on parameters and criteria
  • Manage alarm status

Alarms can have one of the following 3 severity levels, from the least critical to the most critical:

  • Information
  • Warning
  • Critical

They also have the following properties:

  • Timestamp
  • Description message
  • Affected connected device
  • Resolution notes
  • Assigned user
  • Status: open, in progress, or closed

The description message is customized for each alarm according to the application.

The status changes based on user actions:

  1. When an alarm is created, its status is Open.
  2. A user can begin processing the alarm, which changes its status to In Progress.
  3. After completing the required checks, the user can set the status to Closed.

In general, alarms are displayed in a grid, either filtered by object or for all objects to have an overall view.

By default, alarms are not notified to users. The notification service makes it possible to trigger notifications according to alarms.